Sunday, February 23, 2020

5:00pm— 6:00pmHealth and Medical Communication Salon Meet-UpMonarch Recovery Sports Grill (Hotel Bar)
6:00pm— 8:00pmGroup DinnerLa Herradura

Monday, February 24, 2020


TimeSession Presentation
8:30am— 9:00amAMichael Albers
East Carolina University
“Communicating Complexity—Opening Remarks”
9:00am— 9:30amALisa DeTora
Hofstra University
“Biomedical Authorship as Complex Information”
9:30am— 10:00amAMichael Madson
Medical University of South Carolina
“Improving Wayfinding in an Adult Emergency Department: Has an Interprofessional Intervention Worked?”
10:15am— 10:45amBMichael J. Klein
James Madison University
“Cross-disciplinary Vaccine Education through a Campus-Community Partnership”
10:45am— 11:15amBJD Applen
University of Central Florida
“Genome Sequencing as an Inhibitory Boundary Object”
11:15am— 12:00pmBMelinda Krakow
National Cancer Institute, Health Communication and Informatics Research Branch
Lauren Maggio
Uniformed Services University for Health Services
Laura Moorhead
San Francisco State University
“Communicating Complex Cancer Research to the Public”
1:00pm— 2:00pmKeynoteJean Goodwin*
North Carolina State University
“Ethical Responsibilities for Communicators in the Climate Debate”
2:15pm— 2:45pmCLisa Melonçon & Tanya Zarlengo
University of South Florida
“Updating Participatory Methodology for Complex User
Experience Design”
2:45pm— 3:15pmCRussell Kirkscey
Penn State Harrisburg
“Relational mHealth App Development and Usability Testing for Older Adults”
3:15pm— 3:45pmCAbigail Bakke
Minnesota State University, Mankato
“Trust and Usability in Health Websites: Results from Interviews and Observations of E-Health Users”
4:00pm— 4:30pmDStaci Defibaugh
Old Dominion University
“Communicating the Complexity of Diabetes: A Case Study of NP-Patient Interactions”
4:30pm— 5:00pmDDavid Daly, Sr.
Plain English for Doctors LLC (Author & Founder)
“Using Vibrant Language in Medical and Public Health Materials”
6:00pm— 8:00pmDinner: Hair of the Dog Eatery
*Keynote Background: Jean Goodwin (Ph.D. UWisconsin, J.D. Chicago) is SAS Institute Distinguished Professor of Rhetoric & Technical Communication in the Department of Communication at NC State University. Her research in argumentation studies focuses in particular on the roles scientists can usefully play in civic controversies, such as those over climate change, GMOs, and sustainable agriculture. She emphasizes the importance of communication ethics in defining the responsibilities scientists undertake in providing information, synthesizing reports, offering advice, and even advocating.

Tuesday, February 25, 2020


TimeSession Presenter Name and Presentation Title
8:00am— 9:00amPostersBrenton Faber
Worcester Polytechnic Institute
“Curations: Genre + Intention”

Jason Lawrence
Southern Connecticut State University
“There is No Author: Students and the Biggest Hurdle for KCS Wiki Contributions”

Poster Submission Deadline: January 15, 2020. Submit to Dan Richards (
9:00am— 9:45amEHuiling Ding, Jet Wang, Chenxing Xie, Yeqing Kong, & Hunter Jones
North Carolina State University
“AI-Assisted Recruiting and Screening: Tools, Processes, and Strategies”
9:45am— 10:15amEDavid Young & Jay Jaganaath
Georgia Institute of Technology
“AI Approaches to TC: The REUL Lab and NLP Strategies for Disseminating Complex Information”
10:15am— 10:45amFJason Swarts
North Carolina State University
“How Topic-Based Writing Scaffolds Engagement with Complex Documentation Sets”
10:45am— 11:15amFJoanna Schreiber
Georgia Southern University
“Scandal and Communication Design: The Case of Wells Fargo”
11:15am— 11:45amFJulie Gerdes
USAID, Global Health Fellows Program
“Designing for Transparency in Complex Federal Information Contexts”
12:45pm— 1:15pmGTharon Howard
Clemson University
“Usability & UX Research in the Future: Mapping the Minefield”
1:15pm— 1:45pmGDaniel Hocutt
University of Richmond
“Expanding Usability Studies of Complex Websites to Include Posthuman Users”
1:45pm— 2:15pmGD’An Knowles Ball
Old Dominion University
“UX Testing of Immersion in Multisensory Virtual Reality”
2:30pm— 3:30pmHGuiseppe Getto
East Carolina University
“Designing a UX Course: Where Do I Get Started?”
3:30pm— 3:45pmHClosing Remarks and Discussion